Last updated: January 2025
30-Day Money-Back Guarantee
We stand behind our products with a full 30-day money-back guarantee on all services.
MacAgent Pro Early Access
- Refund Period: 30 days from purchase date
- Full Refund: 100% of $297 purchase price
- No Questions Asked: Simply email us for immediate refund processing
- Processing Time: 5-10 business days back to original payment method
VetSorcery Emergency Coverage
- Free Trial: 7 days completely free, cancel anytime during trial
- Refund Period: 30 days from first paid billing cycle
- Prorated Refunds: Unused portion refunded for annual plans
- No Setup Fees: No charges during trial period
How to Request a Refund
Quick Refund Process:
- Email refunds@macagent.pro
- Include your order number or email address
- Receive confirmation within 24 hours
- Refund processed within 5-10 business days
Refund Conditions
Refunds are available under the following conditions:
- Request made within 30-day refund period
- No abuse of refund policy (multiple purchases/refunds)
- Valid purchase confirmation available
- Account in good standing (no violations of terms)
What Happens After Refund
- MacAgent Pro: Access will be revoked within 24 hours of refund processing
- VetSorcery: Service terminates at end of current billing period
- All associated data and configurations will be deleted
- Re-purchase available at any time
Dispute Resolution
If you have issues with a refund request, please contact our support team first. We're committed to resolving all concerns fairly and quickly. For payment disputes, you may also contact your credit card company or Stripe support.
Contact for Refunds
Refund Support:
Email: refunds@macagent.pro
Response Time: Within 24 hours
Include your order number, email, and reason for refund request for fastest processing.